Frequently Asked Questions

We provide various car rental services tailored to meet your needs, including inter-city Shared cab service, airport transfers, local sightseeing, and more.

We offer Inter-City Shared cab services on four routes: a. Gangtok - Bagdogra Airport/Siliguri - Gangtok b. Darjeeling - Bagdogra Airport/Siliguri - Darjeeling c. Kalimpong - Bagdogra Airport/Siliguri – Kalimpong d. Shillong – Guwahati City/Airport – Shillong.

Yes, we offer multiple fixed pickup and drop points with fixed schedules. Please refer to our website or app for details.

Wizzride offers SUVs (Innova, Innova Crysta) for routes across Shillong, Guwahati, Gangtok, Kalimpong, and Darjeeling. Additionally, we have a range of vehicles for reserved bookings, including hatchbacks, sedans, and other SUVs.

Each Wizzride shared cab accommodates up to 5 passengers. Detailed seating configurations are available on our website and app.

Yes, Wizzride prioritizes passenger safety, with dedicated teams ensuring secure communication throughout trips. Many of our customers are female travelers, who make up over 70% of our client base.

Our Wizzride team and drivers are committed to assisting passengers with special needs and senior citizens to ensure a smooth and comfortable journey.

Yes, Wizzride cabs prioritize punctuality and will depart on time, even if only one seat is booked.

Wizzride allows each passenger up to two luggage bags: one up to 21.5 x 15.5 x 9.5 inches (55 x 40 x 24 cm) and a smaller handbag. Please inform us in advance if you have extra luggage bags.

Wizzride drivers are trained to accommodate special requests. Please feel free to communicate any specific needs, and we'll do our best to assist.

If you've misplaced an item, contact Wizzride customer support at +91 7478493874. We'll assist in locating and returning your item.

To ensure a comfortable experience for all, Wizzride requires a separate booking for children 2 years and older. Children under 2 may need to present proof of age if requested.

Pets are not permitted to travel on shared cabs. However, for private cabs, we do allow pets but require the necessary vaccine certificate, if required.

Wizzride does not permit changes to name, pickup location, or destination after booking.

Changes to a customer's name, the origin of travel, and/or the destination of travel are not permitted.

If you miss your Wizzride cab and do not have your ticket scanned on time, it will be considered a no-show, and your ticket will be canceled.

Yes, Wizzride provides loyalty discounts for frequent riders. For more information, please call +91 7478493874.

Wizzride automatically emails invoices. For additional assistance, email customersupport@wizzride.com.

Wizzride refunds typically take 5-7 business days to process. For questions, contact customersupport@wizzride.com or call +91 7478493874.

If your train is delayed, Wizzride allows a 15-minute grace period after the scheduled departure. For longer delays, you may reschedule within the same day based on seat and cab availability.

The taxi fare from Darjeeling to Bagdogra with Wizzride starts at Rs. 999.

The fare for a Wizzride cab from Gangtok to Bagdogra starts at Rs 999*.

Wizzride's fare from Siliguri to Gangtok starts at Rs 999*.

A one-way shared Wizzride cab from Guwahati to Shillong with Wizzride is around Rs 789*.

A one-way taxi from Bagdogra to Gangtok with Wizzride is approximately Rs 999*

Yes, taxis, including Wizzride cabs, are available at Bagdogra Airport for various destinations.

A taxi from Siliguri to Kalimpong with Wizzride starts at Rs 799*.

The car fare from Siliguri to Gangtok with Wizzride starts at Rs 999*.

The fare for a one-way Wizzride taxi from Guwahati Airport to Shillong starts at Rs 799.

The journey from Siliguri to Kalimpong takes around 2.5 to 3 hours.